You deserve transparency in how we use your data. With this privacy statement we want to inform you which technologies we are using, why we do so and what this means for you. We list in detail for which purpose we collect and process personal data as per definition of Art 4 General Data Protection Regulation (GDPR) when you visit our website, when you use our contact form, when you purchase one of our products or download information. Simply scroll down for more information.
How to contact us
For any privacy related questions please contact:
E-Mail: [email protected]
Website: Support
How we use cookies
We use cookies that are essential for the technical operation of our services, functional cookies and improved performance cookies for statistical purposes. We only use these cookies with your consent. You can decide whether to accept or decline cookies when using our services. We still need to, however, use some functional cookies to allow our services to operate.
When you use our website
When using our website certain data transferred via your browser will be automatically saved. These log files contain data like your IP address, URL, time, form and frequency of enquiries, transferred volume of data, date, time of access, your type of browser and possibly other similar information. The tracking and usage of these log files is only used for anonymised statistical purposes (e.g. analysis of user behaviour) to improve our services and to fulfil our security guidelines.
We track this technical information in so-called log files (protocol files), so that our website is displayed correctly and we can find out the cause in case of technical issues. This information also helps us so we can improve our website and make sure it complies in terms of security. Data is saved as long as it is needed for the purpose of its collection.
When using our contact form
On our website you can get in touch with us via our contact form. If you use this option, the data you enter such as your name and email address will be transferred to us and saved. Next to this specific data your IP address, the referrer (from where you got to us), as well as the date, time of your inquiry will be collected and saved. You consent to the processing of this data when you send or enter your data. When using e-mail as an alternative option any personal data that you send us will be also saved.
The data is stored as long as it is necessary to achieve the purpose for which it was collected. Longer storage can take place in individual cases if this is required by law. To revoke your consent to the processing of personal data transferred when using these contact options contact us at: [email protected]. All personal data collected when using our contact form will be deleted.
When purchasing one of our products
When you decide to purchase one of our products personal data will be collected and saved during the purchase process. The following data is collected during the registration and purchase process: e-mail address, first name, last name, payment method and any further data that we may need to enquiry during the buying process. The purpose of collecting this data is necessary so we can fulfil your purchase and efficiently deliver it to you.
We use Fastspring as a payment provider which may have access to your data (see below for more details for tools we use). The data is stored as long as it is necessary to achieve the purpose for which it was collected or to execute your purchase. Even after fulfilling the purchase, it may be necessary to store personal data in order to comply with contractual or legal obligations.
Latest news and updates on our products and services
We will inform you by e-mail with the latest news on our products. For this purpose we need a valid email address from you and are processing the following personal data from you - your email address, first name and last name. The transmitted data will only be used for the purpose of delivering our information to you by email. For your protection, your IP address and the date of registration will be stored with us. This allows us to check whether you are the owner of the email address and whether you agree to receive it and also serves as proof if e.g. a third party misused your email address. Interactions such as opening and click rates are also recorded in our system.
We use Mailchimp as a mailing tool which may have access to your data (see below for more details for tools we use). You can revoke your consent at any time by clicking on the unsubscribe link contained in every email newsletter. The data you have stored with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter distribution list or send us a deletion request to [email protected].
Tools we use
When we process your personal data as detailed above we use the following service providers who may have access to your data. These service providers (so-called “processors”) are contractually obliged to strictly comply with data protection regulations. We would like to point out that your data may be passed on to a third country. If the data is accessed outside of the European Economic Area (EEA), an appropriate level of data protection is guaranteed by using the applicable version of the standard contractual clauses of the EU Commission:
Mailchimp (The Rocket Science Group, LLC)
675 Ponce de Leon Ave NE
Suite 5000
Atlanta, GA 30308, USA
Mailchimp Privacy:
https://mailchimp.com/en/legal/data-processing-addendum/
Bright Market, LLC dba FastSpring
801 Garden St., Santa Barbara, CA 93101, USA
FastSpring Privacy:
https://fastspring.com/terms-use/seller-terms-service/clauses/
https://fastspring.com/privacy/
Google Ireland Limited
Gordon House, Barrow Street Dublin 4, Ireland
Google LLC
1600 Amphitheatre Parkway Mountain View, CA 94043, USA
Google Privacy:
https://policies.google.com/privacy?hl=en-US
Analysis tools
On our site we use Google Analytics for the purpose of analysing how users use the website. Information is automatically generated by cookies and is usually transmitted to a Google server in its global infrastructure and stored there. By activating IP anonymization on this website, however, your IP address will be shortened beforehand by Google within member states of the European Union. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. This website uses Google Analytics reports on performance by demographics and interests and uses the analytics function UserID to be able to track interaction data. Please note that this user ID is anonymous and encrypted and is not associated with other data. To check your privacy settings with Google, please go to https://myaccount.google.com/ - there you can view and change your settings and set changes for the future.
Data transfer outside of the EU
We would like to point out that the technologies mentioned above are established in the USA and other third countries and may carry out data processing there. If you click on “Accept” in the consent banner, you actively agree that we may use the technologies mentioned and may also transmit your data to third parties in third countries (including the USA).
Your rights
If your personal data is processed, you are a “data subject” in terms of the GDPR. After successful identification, you have the following rights towards us: to request information about which of your data is processed by us to have your data corrected or deleted restrict the processing of your data to object to data processing
If we process your data on the basis of your consent, you have the right to revoke this consent at any time by contacting us at:
Updates
We reserve the right to update this privacy policy from time to time. In the event that we make material changes that affect your rights or our obligations under this privacy policy, we will post a prominent notice that an update has been made.